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Flock · Industry Bundle 03

Logistics Intelligence Suite

"Shipments tracked. Exceptions handled."

Every freight exception handled manually costs time, reputation, and money. Your ops team should not spend their days chasing carriers and calling customers about delays they did not cause. Five agents do that — at a scale and speed no human team can match.

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94%
exceptions handled without human input
2 weeks
to go live
the agents

Your specialist fleet

Agent 01
Shipment monitor
Tracks every active shipment in real-time across all carriers and modes — surface, air, and ocean — from a single dashboard updated every 15 minutes.
Agent 02
Delay alert agent
Detects exceptions within minutes of occurrence and sends proactive, personalised client notifications before the phone rings — reducing inbound calls by 80%.
Agent 03
Carrier comms agent
Contacts carriers automatically to request ETAs, confirm rerouting, and escalate where needed — without tying up your ops team.
Agent 04
POD processor
Captures proof of delivery documents, validates against shipment records, and files them automatically — eliminating manual document handling.
Agent 05
Ops reporter
Generates daily and weekly ops summaries — on-time performance, exception rates, carrier scorecards — without anyone touching a spreadsheet.
typical results

What to expect

94%
exceptions handled without human input
80%
reduction in inbound client calls
+40
NPS point improvement

Ready to deploy
your agent fleet?

Tell us about your logistics operation. We will map exactly where agents can save you time and money.

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